Terms and Conditions

Last updated: 29 May 2026

Agreement to these terms

These Terms and Conditions explain the rules that apply when you use the ShellyFit IFBB Pro website, submit an enquiry, book coaching, buy or receive services, or otherwise work with ShellyFit IFBB Pro.

By using this website or purchasing services, you agree to these terms. If a separate written coaching agreement, booking confirmation, invoice, or programme-specific policy applies, that document will also form part of the agreement between you and ShellyFit IFBB Pro.

1. Who we are

About ShellyFit IFBB Pro

ShellyFit IFBB Pro provides fitness, bodybuilding, nutrition, posing, gymnastics, modelling, performance, and coaching-related services online and in person.

Provider: ShellyFit IFBB Pro / Michelle “Shelly” Fredua-Mensah
Location: London, United Kingdom / online worldwide
Contact: please use the contact form or contact details provided on this website.

2. Services

What we provide

Services may include one-to-one coaching, online coaching, bodybuilding support, contest preparation, nutrition guidance, training plans, posing support, fitness programming, check-ins, consultations, workshops, content, and related client support.

The exact service, deliverables, duration, support level, start date, price, and any included materials will be confirmed before purchase or booking. Services are provided with reasonable care and skill, and nothing in these terms affects your statutory rights.

3. Eligibility and client responsibility

Your health, safety, and suitability

You are responsible for ensuring that you are medically fit to take part in exercise, nutrition, performance, or physique-related coaching. You should seek medical advice before starting or changing an exercise, nutrition, supplement, or competition-preparation programme if you have any health condition, injury, pregnancy, medication, eating disorder history, or other concern.

You agree to provide accurate and complete information where requested, including relevant health, training, lifestyle, food, injury, and progress information. You must update us promptly if your circumstances change.

4. Not medical advice

Coaching is not healthcare

Coaching, nutrition guidance, training plans, check-ins, and related information are provided for fitness, education, performance, and general wellbeing purposes. They are not medical advice, diagnosis, treatment, physiotherapy, psychotherapy, dietetic treatment, or a substitute for care from a qualified healthcare professional.

If you experience pain, illness, dizziness, injury, disordered eating symptoms, or any medical concern, stop the relevant activity and seek appropriate professional medical advice.

5. Enquiries, bookings, and acceptance

How services are agreed

Submitting an enquiry does not guarantee availability or acceptance as a client. We may decline or discontinue services where a request is unsuitable, outside scope, unsafe, abusive, unpaid, or otherwise not appropriate.

A booking or service is confirmed only when we accept your booking or application and any required payment, deposit, signed form, or onboarding information has been received.

6. Fees and payment

Prices, deposits, and invoices

Prices will be stated before purchase or booking. Payment terms may vary by service and may include upfront payment, deposits, instalments, recurring payments, or invoice payment.

• You agree to pay all fees by the due date stated at checkout, on the invoice, or in the booking confirmation.
• Deposits may be required to secure a session, consultation, programme, or coaching place.
• If payment fails or is overdue, services may be paused, cancelled, or withheld until payment is made.
• You are responsible for any bank charges, failed payment fees, currency conversion fees, or third-party payment costs applied by your provider.

7. Online and distance bookings

Cancellation rights

If you are a UK consumer purchasing services online, by phone, by email, or otherwise at a distance, you may have a legal right to cancel within 14 days after the contract is made, unless an exception applies.

If you ask us to begin providing services during the 14-day cancellation period, you may be required to pay a reasonable amount for services already provided before cancellation. If a service is fully performed during the cancellation period with your agreement and acknowledgement, cancellation rights may be affected.

Digital materials, downloads, plans, resources, or online content may be provided immediately only where you agree to immediate access and acknowledge that this may affect cancellation rights where permitted by law.

8. Session changes and missed appointments

Rescheduling and cancellation by you

If you need to reschedule or cancel a session, consultation, or appointment, please give as much notice as possible. Specific notice periods may be confirmed when you book.

• Late cancellations or missed sessions may be charged in full where reasonable and where notified in advance.
• Repeated missed sessions, late attendance, non-response, or failure to complete agreed check-ins may affect the service we can provide.
• Where possible, we will try to reschedule at a mutually convenient time, but availability is not guaranteed.

9. Cancellation by us

Changes to services or availability

We may need to reschedule, pause, or cancel a service due to illness, emergency, venue issues, technical problems, safeguarding concerns, non-payment, inappropriate conduct, or circumstances outside our reasonable control.

If we cancel a paid service that has not been provided, we will offer a reasonable alternative, credit, reschedule, or refund where appropriate. This does not affect your statutory rights.

10. Refunds

When refunds may apply

Refunds depend on the type of service, how much of the service has already been provided, the reason for cancellation, and your legal rights. We will not use these terms to remove rights that cannot legally be excluded.

Where bespoke coaching, programming, consultations, or client support has already started or been delivered, refunds may be reduced to reflect work completed, time reserved, reasonable costs, and services already provided, where permitted by law.

11. Your conduct

Respectful communication

You agree to communicate respectfully and honestly, follow reasonable safety instructions, attend sessions in an appropriate condition, and use any coaching information responsibly.

We may refuse, pause, or end services if behaviour is abusive, discriminatory, threatening, unsafe, dishonest, sexually inappropriate, unlawful, or otherwise unacceptable.

12. Results and testimonials

No guaranteed outcome

Fitness, physique, competition, health, and performance outcomes vary between individuals. Progress depends on many factors, including genetics, health, consistency, nutrition, sleep, stress, training history, compliance, and circumstances outside our control.

Testimonials, competition results, photographs, case studies, or examples shown on the website or social media are not guarantees that you will achieve the same or similar result.

13. Coaching materials and intellectual property

Use of plans, resources, and content

Training plans, nutrition guidance, check-in templates, videos, written materials, resources, website content, photographs, graphics, and other materials provided by ShellyFit IFBB Pro are owned by us or licensed to us unless stated otherwise.

You may use coaching materials for your personal use only. You must not copy, resell, share, publish, adapt, distribute, or use them for commercial purposes without written permission.

14. Website use

Acceptable use

You agree not to misuse the website, interfere with its security, attempt unauthorised access, upload malicious code, scrape content unlawfully, copy content without permission, or use the website in a way that could damage ShellyFit IFBB Pro or other users.

We may update, suspend, restrict, or remove website content at any time. Website content is provided for general information and may not always be complete, current, or suitable for your individual circumstances.

15. Third-party services

Links, platforms, and providers

The website or services may link to or use third-party platforms such as payment processors, booking tools, email systems, video platforms, social media, forms, analytics, or external websites. Those third parties have their own terms and privacy policies.

We are not responsible for third-party websites, platforms, content, technical failures, fees, policies, or decisions, except where required by law.

16. Liability

Limits that apply

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, breach of your statutory rights, or any liability that cannot legally be limited or excluded.

Subject to the above, ShellyFit IFBB Pro is not responsible for losses caused by inaccurate information you provide, failure to follow instructions, use of coaching materials outside their intended purpose, third-party platforms, or events outside our reasonable control.

17. Privacy

How personal data is handled

We handle personal data in accordance with our Privacy Policy. Please read the Privacy Policy to understand how personal data is collected, used, stored, shared, and protected.

View the Privacy Policy

18. Changes to these terms

Updates

We may update these Terms and Conditions from time to time. The latest version will be published on this page with the updated date shown at the top. If changes materially affect an active paid service, we will take reasonable steps to notify affected clients where appropriate.

19. Governing law

Jurisdiction

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, except where consumer protection law gives you the right to bring proceedings elsewhere.

20. Contact

Questions about these terms

If you have questions about these Terms and Conditions, please contact ShellyFit IFBB Pro using the contact form or contact details provided on this website.